Duration: 27 minutes

Affected Components: App

Nov 13, 19:32:52 GMT+0
Resolved - This incident has been resolved..

Nov 13, 19:26:11 GMT+0
Monitoring - Connectivity with our database provider is returning to normal. We are continuing to monitor..

Nov 13, 19:05:35 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 51 minutes

Affected Components: App

Feb 16, 14:15:59 GMT+0
Resolved - This incident has been resolved..

Feb 16, 13:53:04 GMT+0
Monitoring - The app is now resolving, but we are continuing to monitor..

Feb 16, 12:24:35 GMT+0
Identified - Our hosting provider is experiencing a major outage..

Duration: 4 hours and 18 minutes

Affected Components: App

Nov 5, 19:56:43 GMT+0
Resolved - This incident has been resolved..

Nov 5, 18:52:18 GMT+0
Monitoring - Out of the abundance of caution, user registration is still disabled while we test out our abuse prevention mechanisms..

Nov 5, 16:41:14 GMT+0
Identified - Between the hours of \~4:40am and 9:30am (Central Time), emails that SavvyCal attempted to send to users were paused by our email sending provider. We are now processing the backlog of these delayed emails..

Nov 5, 15:38:14 GMT+0
Investigating - SavvyCal is experiencing a distributed attack from spammers seeking to abuse our email sending infrastructure. We are currently working to mitigate the attack and send emails that have been delayed..

Duration: 49 minutes

Affected Components: App

Sep 1, 20:42:46 GMT+0
Resolved - This incident has been resolved..

Sep 1, 20:22:03 GMT+0
Monitoring - Our hosting provider has implemented a fix and are currently monitoring the result..

Sep 1, 19:54:09 GMT+0
Identified - Our hosting provider is reporting a network outage causing intermittent downtime for SavvyCal..

Duration: 38 minutes

Affected Components: App

May 31, 17:57:48 GMT+0
Resolved - This incident has been resolved..

May 31, 17:48:49 GMT+0
Monitoring - Our hosting provider has indicated a fix is now in place and full connectivity has been restored. We are continuing to monitor..

May 31, 17:20:00 GMT+0
Identified - Our hosting provider is reporting intermittent networking issues across their platform, related to firewall configuration..

Duration: 5 hours and 6 minutes

Affected Components: SquadCast

Feb 8, 04:24:32 GMT+0
Resolved - This incident has been resolved..

Feb 7, 23:18:04 GMT+0
Identified - We've confirmed with the SquadCast team their API is currently experiencing an outage. Unfortunately, customers with SquadCast connected to their SavvyCal account may have experienced a flood of sessions getting created in their SquadCast account, due to the retry logic on our end. Until we confirm a fix from the SquadCast team, we've fully disabled the integration on our side..

Duration: 2 hours and 33 minutes

Affected Components: Google Calendar

Sep 21, 17:27:06 GMT+0
Resolved - This incident has been resolved..

Sep 21, 16:15:51 GMT+0
Monitoring - Error levels appear to have returned to normal levels. We will continue monitoring..

Sep 21, 14:54:22 GMT+0
Investigating - We are currently investigating this incident. Google is reporting a Service Disruption that we are tracking here: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ.

Duration: 3 hours and 8 minutes

Affected Components: Microsoft 365

Jun 5, 22:49:11 GMT+0
Resolved - The API seem to have returned to normal behavior. We'll keep an eye on monitoring and open a new incident if errors and timeouts spike again..

Jun 5, 20:22:41 GMT+0
Monitoring - Microsoft provided the following update: > We've determined that impact associated with MO571683 and EX571516 has reoccurred and are investigating the cause. We'll be providing updates related to this event under MO572252 in the admin center. https://twitter.com/MSFT365Status/status/1665814515198435329.

Jun 5, 19:41:10 GMT+0
Monitoring - The Microsoft 365 API experienced an unreported outage spike earlier this morning: https://downdetector.com/status/microsoft-365/ We are continuing to observe intermittent timeouts when attempting to query calendars for event data (and perform other operations)..

Duration: 15 minutes

Affected Components: App

Jul 3, 01:15:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 3, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 3, 01:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Duration: 45 minutes

Affected Components: App

Feb 24, 17:25:04 GMT+0
Resolved - The issue is resolved!.

Feb 24, 17:12:32 GMT+0
Monitoring - Requests appear to be flowing again. We are monitoring..

Feb 24, 17:00:20 GMT+0
Investigating - Heroku has confirmed there is an ongoing incident: [https://status.heroku.com/incidents/2402](https://status.heroku.com/incidents/2402) We are following this closely..

Feb 24, 16:40:23 GMT+0
Investigating - We are currently investigating this incident. This appears to be caused by an outage with our hosting provider, Heroku..

Duration: 3 minutes

Affected Components: App

Sep 1, 01:53:09 GMT+0
Resolved - We just resolved the issue!.

Sep 1, 01:49:56 GMT+0
Investigating - We are currently investigating this incident..

Duration: 50 minutes

Affected Components: App

Jul 7, 19:25:00 GMT+0
Resolved - This issue is resolved, but we will continue to monitor..

Jul 7, 18:53:11 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Jul 7, 18:35:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 4 days, 21 hours and 49 minutes

Affected Components: App

Mar 12, 16:29:41 GMT+0
Resolved - This issue appears to be resolved now. We will continue monitoring the system closely!.

Mar 12, 16:01:11 GMT+0
Monitoring - API errors have subsided. Our background processing for event changes is still disabled until we can be confident it will not trigger more errors..

Mar 12, 14:50:38 GMT+0
Investigating - To help reduce our volume of API requests, we've temporarily disabled consuming webhook notifications of changes to calendar events. This means you move or cancel a SavvyCal event on your Google Calendar, that change may not propagate back to SavvyCal..

Mar 12, 14:31:53 GMT+0
Investigating - We are currently receiving intermittent rate limiting errors from Google when attempting to access their API. This may affect the accuracy of availability displayed on booking pages, calendar overlays, and the creation of calendar events. We are working to resolved this problem as quickly as possible..

Duration: 3 days, 20 hours and 40 minutes

Affected Components: App

Mar 2, 21:15:38 GMT+0
Resolved - This issue is now resolved..

Mar 2, 20:30:04 GMT+0
Monitoring - DNSimple has resolved the issue and is monitoring to ensure they have addressed all resolution issues..

Mar 2, 19:42:58 GMT+0
Identified - Our DNS provider (DNSimple) is reporting resolution failures in some regions, which is impacting the availability of SavvyCal for some users. We are monitoring the situation closely. https://dnsimple.statuspage.io/.

Affected Components: App

Dec 28, 01:00:00 GMT+0
Identified - Maintenance is now in progress..

Dec 28, 01:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Dec 28, 01:00:00 GMT+0
Completed - Maintenance has completed successfully..